Grace K Daniel

Dynamic professional with a proven track record in customer service, data analysis, and strategic decision-making, recognized for rapid advancement and adept problem-solving. Experienced in assisting senior analysts and driving impactful marketing campaigns, committed to achieving organizational objectives through collaboration and analytical insight

EXPERTISE

Customer Relationship Management

Digital Marketing

Social Media Management

Web Design

Data visualisation

Creative Problem Solving

PROFESSIONAL EXPERIENCE

Associate Project Manager

 Led a team in designing and implementing IT-based waste management solutions, utilizing IoT sensors and data analytics to streamline operational processes. Worked closely with cross-functional teams to enhance efficiency and support decision-making.

  • Spearheaded the development of a mobile app for real-time waste tracking, resulting in a 15% improvement in route optimization and collection efficiency.
  • Created and maintained dashboards using Power BI to monitor KPIs and provide stakeholders with real-time data insights.

Waste connections of canada, Ontario                                                         12/2023  – 04/2024

 

 

Associate Business Analyst

Adaptable Associate Business Analyst skilled in data analysis and stakeholder communication. Demonstrated ability to uncover insights and drive strategic decision-making. Eager to contribute to organizational objectives through analytical prowess and collaborative teamwork

  • Developed and implemented a streamlined data visualization process using Power BI, resulting in a 20% reduction in report generation time
  •  Assisted senior analysts in preparing reports and presentations, and served as a liaison, translating business requirements into actionable solutions for stakeholders                                                                                                                            Sarguru Shiridi Systems Private Limited• Kerala, India                                                          05/2021 – 06/2022

 

Digital Marketing Intern

As a Digital Marketing Intern,gained valuable insights into the world of business operations, strategic planning, and leadership.. Leveraged a blend of creativity and analytical skills to drive impactful digital campaigns. Proficient in utilizing various marketing tools and platforms to optimize marketing strategies and enhance brand visibility.

  • Contributed to digital marketing strategy creation and implementation across various channels, including social media, email, and SEO.
  • Managed social media accounts, analyzed performance metrics using Google Analytics, and utilized data visualization tools like Tableau and Power BI to enhance marketing ROI and campaign effectiveness.

  Keltron Knowledge Centre – Trivandrum, Kerala, India                                                             12/2020 – 03/2021

 

 

CERTIFICATIONS

Digital Skills: Artificial Intelligence | Accenture

Completed – 04/2024

Advanced Google Analytics | Google Analytics Academy

Completed – 04/2024

EDUCATION

Capstone Project • Guelph, Ontario, Canada

Advanced Waste Management System using innovative technologies                                                                                                         04/2024

Led the project as a project manager and developed Waste Management System development, by integrating AI and IoT tech. Gained project management and data analysis skills, deepened understanding of sustainability and ready to leverage expertise for impactful change.

Conestoga College • Guelph, Ontario, Canada

Post Graduation in Information Technology and Business Analysis.                                                                                                            04/2024

 

John Cox • Trivandrum, Kerala, India

Bachelors in computer science and engineering                                                                                                                                          08/2020